Legal Notice

Website Purpose

This website is intended exclusively for informational purposes and is freely accessible to all members of the community. The information provided on this site is designed to support the relationship between the practitioner and the patient but does not replace personal contact.

Disclaimer

Our physiotherapy and osteopathy clinic (hereinafter referred to as “the clinic”) does not guarantee the timeliness, accuracy, completeness, or quality of the information provided. Any liability claims against our clinic for material or immaterial damages caused by the use or non-use of the presented information or by the use of incorrect or incomplete information are excluded unless it is proven that our clinic acted with intentional misconduct or gross negligence.

The clinic expressly reserves the right to modify, supplement, or delete parts of pages or the entire website without prior notice or to temporarily or permanently discontinue publication.

Hyperlinks and External Links

For direct or indirect references to external websites (“hyperlinks”) that are beyond the clinic’s responsibility, liability would only apply if the clinic had knowledge of the contents and it was technically possible and reasonable to prevent their use in case of illegal content.

The clinic expressly states that no illegal content was detectable on the linked pages at the time the links were created. The clinic has no influence over the current and future design, content, or intellectual property rights of the linked pages. Therefore, the clinic disclaims any responsibility for any modifications to the content of these sites after the link was established. This applies to all links and references within the clinic’s own online offerings.

Copyright and Trademarks

All third-party trademarks mentioned in online content, and possibly protected by third parties, are subject to applicable copyright laws and ownership rights of the registered owner.

The copyright for articles published by the site owner remains solely with the author. The reproduction and use of graphics, sound documents, video sequences, and texts on other websites or print media is not permitted without the express consent of the website publisher.

All trademarks and registered trademarks mentioned in the website offering and potentially protected by third parties are subject to copyright laws and ownership rights of the registered owners.

Data Privacy Policy

Who is responsible for your data?

Our Privacy Policy applies to personal data collected and used by the clinic when you browse our website.

The clinic is responsible for processing the data collected when you use our website, meaning we control how your personal data is handled.

Personal Data We Collect About You

When we refer to “personal data” in our Privacy Policy, we mean information about you that allows us to identify you, either directly or in combination with other data. Your personal data may include your name, contact details, or information about how you use our website.

We collect personal data about you when you use our website.

Connection Data:

Includes IP address, PHP session, date and time of connection, viewed pages, and amount of data transmitted.

•Source of data: Automatically collected by the user’s browser.

•Legal basis for processing: Legitimate interest (Art. 6 (1) f) GDPR) of the De Cillia Physiotherapy and Osteopathy Clinic (website operation and security, improvement of user experience).

•Retention period: 3 months from each website visit.

Language Preference:

•Source of data: Automatically collected by the user’s browser.

•Legal basis for processing: Legitimate interest (Art. 6 (1) f) GDPR) of the De Cillia Physiotherapy and Osteopathy Clinic (improvement of user experience).

•Retention period: 3 months from each website visit.

How and Why We Use Your Personal Data

We use your personal data to ensure the proper operation and security of our website and to improve the user experience for visitors.

Security of Your Personal Data

We are committed to taking appropriate measures to protect your personal data against unauthorized or unlawful use, as well as against accidental loss, destruction, or damage.

The clinic’s team and our website administrators have access to the personal data collected during your visit to our website.

When the clinic shares your personal data with third parties, we require them to take appropriate measures to protect your data. However, in some cases, we may be legally required to share your personal data with third parties. In such cases, we have no control over the data protection measures adopted by those third parties.

The information you provide to us is stored on systems located within the European Union. We may also allow other third parties acting for the purposes stated in this Privacy Policy to access your data.

Recipients of Your Personal Data

Your personal data may be shared with the clinic’s departments and partners who assist us in maintaining and operating our website.

Your Rights

Under the GDPR, you have the following rights:

•The right to access your personal data and obtain a copy of it.

•The right to request correction or rectification if your data is incomplete or incorrect.

•The right to request the deletion of your data unless there is a legitimate reason to justify its processing.

•The right to object at any time to the processing of your data.

•The right to request that the processing of your data be limited.

•The right to data portability, allowing you to receive your data in a structured, commonly used, and machine-readable format so it can be transferred to another data controller.

We strive to respond to all requests as quickly as possible. However, we reserve the right to reject any request if we are unable to verify your identity or if the request is deemed inappropriate or unfounded. We may also charge reasonable fees for unfounded or excessive requests, particularly if they are repetitive.

If you are not satisfied with the handling of your request, you may file a complaint with the Commission Nationale pour la Protection des Données (CNPD) (more details at www.cnpd.public.lu). If you are dissatisfied with how your personal data is handled, you can submit a complaint by emailing lory.kine@gmail.com.

Updates to Our Privacy Policy

We may update this Privacy Policy at any time. If we make changes, we will publish the updated version on our website.

Cookies

The website you are visiting uses cookies. This allows the site to access and provide stored information. Learn how cookies work and what tools are available to manage them.

What is a Cookie?

A cookie is a small data file that a website stores on your computer or mobile device when you visit it. It can be used, for example, to remember certain actions and preferences (language, font size, and other display settings) for a certain period so that you don’t have to re-enter this information every time you visit the site or browse from one page to another.

Purpose of Cookies

We use cookies to make your visit to our website as relevant as possible.

Our Use of Cookies

The website only uses cookies that contribute to the site’s functionality and positively influence the user experience. No data is shared with third parties, and no data is collected for marketing purposes.

Information Collected Through Cookies

Cookies help us gather information about how you use our website, but we do not store personally identifiable information in our cookie data. We only record a unique session identifier that helps us retrieve a user profile and your preferences on your next visit.

Types of Cookies

•Session Cookies: Temporarily stored on your computer or device during a browsing session. They are deleted at the end of the session.

•Persistent Cookies: Stored for a longer period on your computer. Persistent cookies help us recognize you when you visit our site again.